Reservation Queries

Are the rates per person or per room?

All prices, unless stated otherwise on our website, are on a per-room-basis.

Can children share my room?

The Majority of our rooms are one double bed. Children under 3 years of age can sleep for Free in the existing bedding as parents at no additional cost. You must make our reservations team aware prior your arrival to us.  Supplements for our Standard Family rooms and Two Bedroom Family rooms are reflective on our website. 

Do you offer wheelchair accessible rooms?

Yes, the hotel has wheelchair accessible rooms with appropriate accessible equipment, when making a reservation please note on the booking that a wheelchair accessible room is required or call our reservations team directly. Please note that the beds in these rooms are double beds only and we do not have an accessible room which is a twin room. 

 When is my card charged for my reservation?

Payment Policy: Please note that the majority of our special offers are not charged at the point of booking. Payment is done upon check in unless you have booked one of our offers that we take payment in advance. Advance purchase rates are charged in full at time of booking and are non-refundable.

What is the hotels cancellation policy?

Cancellation Policy: Bookings must be cancelled 48 hours in advance of your arriving date. In the event of a no show or a cancellation with less than 48 hours’ notice the first night’s cost of your stay will be charged. For a third-party website cancelation must be processed through their website subject to their terms and conditions.

If I have booked a spa package that includes treatments are the treatments automatically booked?  

No, please note that you must contact the Spa to book in your treatments time please call the Hotel directly on 09096/30400. 

 

Do we need to prebook for Breakfast, Dinner and Pool?

Breakfast Times

Yes, booking for breakfast, dinner is imperative at the hotel.

Monday to Friday breakfast is served from 7am to 10am

Saturday & Sunday breakfast is served from 8am to 11am

 

Pool and Gym Slots

Pool and Gym slots were prebooked in advance of our guests stay up as far as the 21.06.2021. We have now changed this for the month of July & August  bookings can be made in the Leisure centre on the day you arrive.

This is to ensure that you enjoy a safe experience with your partner or family.

The pool and gym facilities operate at one hour and twenty minute intervals.

After each session, guests are asked to leave the pool and gym areas to facilitate a thorough disinfection.

Guests can make multiple bookings for the pool or gym on the same day, although guests will be required to leave the pool area and gym area when their slot finishes.

Time slots for the pool are as follows:

Monday to Friday:

6am

7.30am

9am

10.30am

12pm

13.30pm

15.00pm

16.30pm

18.00pm

19.30pm

21.00pm

 

Saturday and Sunday

7am

8.30am

10am

11.30am

13.00pm

14.30pm

16.00pm

17.30pm

19.00pm

Check in/Check out

 What is check in time?

Check in is available from 4pm and check out is at 12pm in the Hotel. 

 

Can we have a Late Check out? 

Yes, late check outs are done on request at a cost of €30. Contact us in advance to arrange this.

What family room types are available?

 We have two types of rooms which are available :  

 

1. Standard Family rooms 

These rooms have one double bed and one single bed. 

Upon request we can also pop in a cot free of charge if needed.  

 

2. Two Bedroom Family rooms 

These rooms consist of two bedrooms which reside in the same room. 

These rooms are perfect for a large family of two adults and two children. These rooms have ample space and we can even add in an extra rollaway or cot two. 

 One room has one double bed perfect for the adults to relax and unwind, while., the children can have fun and play in the Teepee's and enjoy the comfort in their own beds!

Is it possible to request an earlier check in/later check out?

Unfortunately, we cannot 100% guarantee availability for an earlier check in. A later check out can be requested at reception at an additional charge.

Is there a hairdryer available in the rooms?

Yes, there is a hairdryer available in each of our guestrooms

Hotel Facilities

Is Wifi available at the hotel?

Wifi is available throughout the hotel public areas and bedrooms and is free of charge.

 

Are there smoking room available? 

Smoking is not permitted and Shearwater Hotel is a non-smoking hotel.

What children's entertainment is available?

 During peak seasons such as Summer, there is a Kids Club available which runs from 4pm- 8pm. Please note that you will need to prebook these slots as limited spaces are available.

What Meetings and Events facilities are at the hotel?

Shear Business

With Six dedicated meeting rooms including an executive boardroom, fully equipped business centre and a self-contained and dedicated pre conference foyer, Shearwater Hotel & Spa can meet all your business needs.

We understand the time and trust invested into planning ahead for meetings and conferences. We know that these events must run seamlessly with acute attention to detail.

Shearwater Hotel & Spa guarantees a truly professional conference experience for your organization. This is a purpose-built conference centre and an excellent central meeting location. Our conference and events team are on hand to answer all questions and will be available on the day of your event.

 

Click on the Link to view our Conference Sample Food Offering: Click on Link

 

For a quote, contact our team at events@shearwaterhotel.com or Call 09096 30400  

We offer the following:

Accessible location: 15 mins from Athlone, 40mins from Galway, 60mins from Limerick and 90mins from Dublin – located off exit 14 on the N6.

Host 850 delegates theatre style

Flexibility & space for exhibition stands

Built in audio equipment

Outdoor marquee space, ideal for BBQ

Gala dinner facilities catering up to 450 guests

4 breakout syndicate meeting rooms

Flipchart & markers

Notepads & pencils

Bottled mineral water refreshed throughout the day

Complimentary Wi-Fi

 

Day Delegate Rates From only €32.00

 

KEY FEATURES

  • Individually controlled air conditioning & heating systems
  • Latest fully integrated AV technology
  • Natural light
  • Self-contained and dedicated pre conferencing foyer
  • LCD projector and screen
  • Podium
  • Plasma TV
  • Complimentary secure parking

 

 

 

 

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