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Carlton Shearwater Hotel Galway
 
No Booking Fees on Carlton.ie That's right, we don't charge any booking fees or deposit (except for our prepaid rates) When you book direct, you pay on departure. Why Book Anywhere Else?
 
 
 

Carlton Shearwater Hotel & C Spa - Guest Reviews

Marina Point, Ballinasloe, Co. Galway, Ireland. Tel : 00353 (0) 90 9630400 Email :
Overall Experience
 
Room
 
Bar
 
Restaurant
 
Location
 
Price
 
Average
 

Number Of Reviews: 464

Find out what our customers think by checking out some independent reviews for Carlton Shearwater Hotel, Galway, posted by guests who have stayed at our hotel.
Retired Nurses Conference
 
Two nights in the Carlton Shearwater ... just not enough! The staff made everyone feel welcome. Room very comfortable. Food excellent. Any request dealt with, with a smile. Have not met such nice, helpful people for a long time. Looking forward already, hopefully, to next years conference. Five stars all around!!!
Mary A. Coleman
Really Nice Stay!
 
Had a lovely stay at the Shearwater over the May Bank Holiday. The hotel is so spacious. The bedrooms are large with fluffy towels and cozy beds. The pool area is lovely. I had a facial in their Spa and ... it was amazing, I spent over an hour after it in their relaxation room reading magazines and drinking tea!! The food in the bar was great and it was a great place to sit, listen to music and people watch - my favorite past time!!! I will defiantly be back! ---
Delia Connolly
Company conference
 
I decided to try the Carlton Shearwater for a company conference when I brought some of Managers back to Ireland from Eastern Europe. The facilities were great, the rooms well equipped, clean and spacious and overall the experience was an excellent one. I would use again!
Nick Forbes
Excellent Hotel
 
Had a beautiful overnight stay in the Shearwater Hotel in Ballinasloe. The Hotel itself is beautiful and has everything you need. Swimming pool, spa and lovely bar food. Staff were so friendly and helpful, will be back.
Patricia Kissane
Excellent Hotel, Staff Very Helpful and Friendly
 
2 Adults and 2 kids really enjoyed our few days. Our room was upgraded which thrilled our 5yr old. He felt all grown up having his own double bed. 5yr od enjoyed the Pool and kids club. The only negative was having to pay for bottled water to wash and prepare baby's bottles. One bottle per room does not suffice.
Robert Kennedy
Wonderful relaxing weekend 7th Heaven Weekend
 
Myself and my partner are just back from a gorgeous relaxing weekend in the Shearwater. First of all, the 7th Heaven deal couldn't be passed up, it was brilliant. On checking in we weren't actually given ... vouchers which I learned were included in our deal but these were later sorted out for us by one of the servers in the restaurant. Our room was nice, decorated well with a nice bathroom. The only downside was that the double bed was slightly smaller than we would've liked but there was also a single bed in the room, so obviously this took up the space. We had dinner in the restaurant the first night and in the bar the second. The menu is lovely, although not that cheap; food was delicious and service was excellent. On both mornings for breakfast (which was not inluded in our room rate but we had booked in advance online) we were questioned about how we would pay for breakfast etc which I found a little off-putting but once we explained we would pay when checking out, it was fine. I would've preferred not have to have been asked both times though. Utilising vouchers from our 7th Heaven Deal, I had a gorgeous facial in the C-Spa which I am still raving about. The staff their were lovely and friendly and I spent a long time relaxing in the "relaxation room" afterwards. It's a small shame that the spa changing rooms are shared with the leisure centre/pool but once you step into the C-Spa corridor you're whisked away to relaxation paradise!! On our last morning we availed of a free late check, again as part of our deal and this was a fantastic added bonus. Overall I would highly recommend the Shearwater; excellent service, facilities and food. What more could you ask for?! ---
Lisa Collins
Great wkend in lovely surroundings
 
Had eaten in the hotel passing through Ballinasloe before & decided we had to stay here sometime which we did for Valentines weekend. The hotel has a lovely foyer with plenty of areas for sitting if not ... in the bar. The food both in the bar & the restaurant was top quality - the Valentines dinner was superb. The room was lovely with a great shower. The bar is very nice with plenty of TV's for watching sport & there was music in the bar which was good on both nights. The staff were very attentive & helpful apart from the cleaner who woke us at 9am on the Saturday morning to clean the room. I explained we were still in bed but that she could come back later - she never did even though we left the make up notice on the door. Despite this one very small setback we will be back again & I would definitely recommend this hotel to family & friends ---
Finian Mahon
Quiet weekend away
 
We had a lovely weekend staying at your hotel. The staff were very friendly, except one grumpy lad behind the bar, especially the restaurant. Food was not great, wouldn't eat there again. Room was comfy, spa was amazing! Have stayed in two carlton hotels, love the chain.
Hazel O'Sullivan
Thank you for taking the time to contact us and letting us know about your experience in our hotel on the on the 5th of February. We do appreciate hearing from our customers, as your comments are vital for us to continue improving our services through out the hotel. The problems that you mentioned have been brought to the attention of our General Manager, our Head Chef and the restaurant team. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for the service you received in our restaurant. We are sorry for the inconvenience and annoyance this incident caused to you and your family. I would greatly appreciate it if you could send me on your phone number as I would personally like to invite you back to stay & dine with us on an evening of your choice to experience an evening with us that is to our usual high standards. Thank you again for your comments. We hope that you will give us another chance to serve you. Kindest regards, Orlagh Connolly Marketing Executive
Blissful weekend
 
Our stay at the Carlton Shearwater was most relaxing, and the spa treatments utterly revitalised our tired limbs. The hotel lived up to its prior billing, as we had received excellent reports from ... friends who stayed there previously. Spacious comfortable rooms with LCD tv and free Internet access also contributed to our enjoyment. Pleasant, helpful staff, an ambiance that compares most favorably with top international hotels, and Spa all made our stay both enjoyable and memorable. We'll be back at the earliest opportunity. ---
Donal Lowry
Excellent Hotel will definately be back!!
 
Had a brilliant time over the new year in The Carlton Shearwater Hotel, adults and kids alike. The kids club was a real treat for the kids and the hotel restaurant was absolutely divine.We had a great night in the bar, singsong and all, will definitely be back. Soon as we got home got onto tripadvisor and gave a smashing review, it was well deserved.
Rachel Duffy
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