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Carlton Shearwater Hotel, Galway


No Booking Fees | FREE Cancellation | No Deposit

Number Of Reviews: 464

Overall Experience



Find out what our customers think by checking out some independent reviews for Carlton Shearwater Hotel, Galway, posted by guests who have stayed at our hotel.
I found the hotel fabulous. Everything thing about it, staff, especially Killian Gilmore, food, and very clean. I would definitely stay again and would recommend it to everyone! My brother had his wedding on 29th April and he & his wife found it fantastic also.
Jackie Cunningham
Clean and good service. Particularly, the Leisure area was enjoyable. Food and service standard, could be improved to a 4*hotel. We suggest, to give more power to the personnel in the hotel to deal ... with families with misbehaved children. We need to remember that every person merit respect and consideration, so the hotels in Ireland need to pay attention in the tranquility and well being of the customers. ---
Maria Eugenia Lopez Daly
I can assure you your feedback has been taken on board I would also like to take this opportunity to thank you for your feedback with it we can continually strive to improve our product and service? I have updated your reservation profile with the details of your last stay, so if you will allow us the opportunity our team will endeavor to make your return visit memorable, this time for the right reasons! If you have any further queries please don’t hesitate to contact me personally Warm Regards Eveanna Ryan Sales Manager
Great Stay
We had an excellent weekend at the Carlton Shearwater Hotel. The room was big with a really comfortable bed. We ate in the bar both evenings and the food was so delicious. Compliments to the chef there. ... Also the bar and waiting staff were very friendly. The spa was beautiful and again the staff were so friendly. We would definitely recommend your hotel and hope to return in the future. ---
Darina Lynch
Fantastic Wedding Venue, Hotel and staff
Hi We stayed at the Carlton for a wedding. The staff were amazing and the children's club they ran alongside the wedding enabled us to relax and enjoy the wedding whilst knowing our children were safe and enjoying a range of arts and crafts, video's and games. Staff were very approachable and friendly, suite was wonderful, would highly recommend hotel
Sharon Drislane
An excellent experience
We stayed here to celebrate my partner's birthday. We had two adult children and two 11 year old twins. The hotel gave us an adjoining suite and room with an interconnecting door. Both the room and the ... suite together had lots of space and we did not feel crowded or as though we were living on top of each other for the two days stay. The room(s) provided were excellent and the shower cubicle in the suite was a pleasant surprise from having a shower in the bath. We didn't avail of the bar facilities but it looked quite accommodating. The food in the restaurant, both for the buffet breakfast and the serviced evening meal was faultless and indeed very good. However, the ambiance of the restaurant itself was lacking in a restaurant atmosphere and felt more like a holiday camp dining room experience. Carlton are very brave to site an hotel here in Ballinasloe as there really does not seem to be very much around to attract the stereotypical tourist, but that said the experience within the hotel was overall excellent. We availed of a special offer and consequently got excellent value for money. We would have been happy to pay more for the service that we received. My partner, whose birthday it was, enjoyed a Spa treatment on our final day and enjoyed it more than any other Spa treatment experience that she had previously enjoyed so much, that she is going again purely for the Spa treatments. ---
Mike Mangan
fabulous stay at the Shearwater
We stayed for 2 nights for a wedding. the meal, service were the best I've ever experienced. We were upgraded to a suite for very little. all the facilities were top class and was only sorry that the ... hotel is in our own county and we couldn't justify a week's holiday there!I know that all the wedding party were of similar opinions- nothing was too much trouble. Thanks for a wonderful break. ---
anita broderick
A lovely experience
our short visit to the Shearwater was a memorable one. The spa was a delight and the staff in all areas of the hotel were most helpful, even when we had a misunderstanding regarding our accommodation. We would love to return! Thank you
Deirdre Spelman
Brilliant hotel
My husband, my two children and I stayed at the Carlton Shearwater hotel commencing Easter Sunday for three nights. It is very child friendly with an excellent kids club. The leisure centre was immaculate, fantastic food and staff were very helpful. I would highly recommend it.
caroline mcsweeney
Amazing Food!
We arrived for a two night stay on Friday night. We ate in the bar both nights and they food was the best we've tasted in a long time. Breakfast was fantastic, huge selection. Rooms were spacious and modern. Music until around midnight both nights which we could hear from the bedroom but we are night owls so weren't bothered by this. Can see how it may bother some though.
Very good hotel
A very good hotel with very good staff, very welcoming. Good clean hotel with good facilities both for business and relaxing. I have now used this hotel for 8 nights spread out over 2 months and will be using it again if need be. Keep up the good work and standard.
D.J. Doherty